The Brilliant Systems philosophy is based on a simple premise: People make the
difference. Our mission is to make tangible contributions to the world of
technology and science that empower others to aspire to greatness.
Make the world a better place. Science and
technology can make people's lives better. Better communications help
people learn about each other and the world around them. Our Earth is a big
place, and we have so much to learn. Our most important goal is to empower
people to be themselves, and share their visions for a brighter future.
The technologies you experience along life's journey are fascinating,
but it's the people you meet along the way that matter most.
Timely technologies. Our solutions are designed
using currently available technology, designed to solve today's problems
with an eye to what comes tomorrow, next week, and the years ahead.
Foremost, our solutions are designed with reliability and performance
first. Our ideology emphasizes proven and reasonably priced technologies
which are in stable production and are industry-standard.
The complete picture. We don't just consider the
actual network hardware and computer technologies alone, we also evaluate
the bigger infrastructure picture to help optimize reliability--
things like electrical power availability, proper heating and cooling for
equipment rooms, security and physical access control, customer training,
and site documentation.
Working to understand your needs. We take the time
to sit down with you to find out what you really need before any
solution is designed and proposed. We work to fully understand
your requirements first.
We use what we sell. Most of the technologies
we deploy are those we use ourselves, and depend upon daily, because they
are proven to be reliable and effective.
Customer enabled. We enable you to understand how
your installed networks and equipment work so you can become an important
part of the problem resolution process should a problem occur. This helps
reduce down-time and bring solutions quickly and
Excellent support. We offer 24-hour support to
customers that request it, providing a real person who understands your
exact site configuration and can talk you through basic troubleshooting
tasks over the phone, with rapid on-site or online response if
Long-term relationships. Our motivation is
empowering people with better communications tools; we will not sell you
something to make a dollar when a less expensive or already installed
option exists to perform the task. All of our employees and subcontractors
share in this vision. We cultivate long-term relations with our customers.
We are in this for the long haul. Our products and services evolve as
your needs and requirements change.